Where other etiquette guides evoke images of a stilted and stuffy Victorian tea party, Oliver's witty answers to common questions are both engaging and accessible. She believes that etiquette is not a throwback to some bygone age, but has a direct and tangible impact on your career right here and now. Off come the white gloves as she tears away the corporate veil to reveal things they still don't teach at Harvard Business School, such as:
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