优质的客房服务可以为客人创造安全、满意的住宿环境。 《酒店客房服务细节与作业流程手册(图解版)》从客房总体认知、清洁服务、对客服务、公共区域服务、布草房服务、洗衣房服务、客房成本管理、客房安全管理、客房服务英语九个角度，全方位讲解了提高酒店客房服务水平的具体实施细节。 《酒店客房服务细节与作业流程手册(图解版)》适合酒店管理人员、服务人员和酒店培训人员参考阅读。
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Creators
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Publisher
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Release date
July 11, 2013 -
Formats
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OverDrive Read
- ISBN: 9787115298775
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PDF ebook
- ISBN: 9787115298775
- File size: 21879 KB
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subjects
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Languages
- Chinese
Formats
- OverDrive Read
- PDF ebook
Languages
- Chinese
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